Return & Exchange Policy

WE ONLY OFFER STORE CREDIT FOR RETURNS.  WE DO NOT ISSUE REFUNDS TO ORIGIONAL PAYMENT METHOD OF PAYMENT.

We want you to love your purchase! If something isn’t quite right, we’re happy to offer exchanges for size or store credit within 14 days of delivery.

Please note the following conditions:
    •    Items must be unworn, unwashed, and unaltered.
    •    All original tags must be attached.
    •    Returns must be initiated within 14 days of receiving your order.
    •    Store credit will be issued once your return is received and inspected.
    •    Sale items, accessories, and final sale items are not eligible for return or exchange.

To start a return or exchange, please contact us at opalandoceancalifornia@gmail.com

Returns
Returns older than 14 days will be rejected, and you will be contacted to have them shipped back to you at your expense. 
All items must be unworn/unwashed/unaltered with tags still attached to be eligible for exchange or store credit. 
Please include the return form when shipping your order back. If a return is made within the 14 day window, we will issue a digital gift card. We reserve the right to deny refunds or credits if the merchandise returned does not meet our return policy requirements. 
Shipping costs are non-refundable. 

Exchange
If you would like to exchange your item for a different size, simply leave a note in the package clearly stating the size you would like to exchange it for - we can not promise the size your are wanting will still be in stock once we receive your return. The best way to ensure that your get the item you are waiting is to send back the size that didn't fit, place a new order for the size you are wanting and leave a note in the package you are returning stating that you ordered a different size, we will then refund your for the returned item.